In this post,find all the Jumia customer care contacts including Jumia Kenya contacts,Jumia Nigeria contacts,Jumia Uganda contacts and Jumia SouthAfrica contacts etc.

These contacts come in handy when Jumia customers have requests about their orders.These requests maybe tracking their order,cancelling their order,returning their order or reporting a payment issue.Moreover,one may need the Jumia contacts to place their order.

To know how to place an order, see our post on how to order on Jumia.

Let us see the Jumia contacts you should use when you need help.

List Of All Major Jumia Customer Care Contacts

Jumia Kenya
Customer care number0700000990/
0711011011/
0730688000
Emailcustomercare@jumia.co.ke
Service HoursMon-Fri(8am-8pm);
Weekends(9am-3pm);
Public holidays(9am-3pm)
Other queries Fill this form
Jumia South Africa
Customer care number0861007701
Service HoursMon(8:30am-5:00pm);
Tue-Thur(8am-5pm);
Fri(8am-4pm);
Weekends&Public holidays(CLOSED)
Other queriesFill this form
Jumia Nigeria
Customer Care number07006000000
Emailservice@jumia.com.ng
Service HoursMon-Fri(8am-5:30pm);
Weekends(9am-5pm);
Public Holidays(9am-5pm)
Other QueriesFill this form
Jumia Uganda
Customer care number0800 710 024
Emailservice.market@jumia.com.gh
Service Hours Mon-Fri(8:30am-5pm)
Other queriesFill this form
Jumia Egypt
Customer service number15204
Service HoursSun-Thur(10am-6pm)
Other queriesFill this form